Case Studies

Real implementations, real results

Anonymised case studies drawn from our project history. Each story reflects the type of work we deliver for law firms across Australia, New Zealand, and the United Kingdom.

Personal Injury 25-50 staff Queensland, Australia

Practice Management Overhaul for a Growing Personal Injury Firm

The firm was running an outdated, on-premise practice management system that could not scale with their rapid growth. Staff were losing hours each week to manual data entry, and the lack of cloud access meant remote work was impossible. Critical matter deadlines were being tracked on spreadsheets, creating compliance risk.

Clio ManageVXTHubSpot for Legal

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Full-Service Commercial 200+ staff Multi-office, Australia

Enterprise Document Management for a National Law Firm

The firm's document management was fragmented across shared drives, local folders, and an ageing DMS. Knowledge sharing between offices was poor, version control was unreliable, and the firm faced increasing pressure from clients around information security and governance.

iManageDraftable LegalSmarter Drafter

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Family Law 10-15 staff New South Wales, Australia

ActionStep Implementation & Automation for a Family Law Practice

The practice was using a combination of spreadsheets, email folders, and a basic accounting package to manage their operations. Client intake was entirely manual, precedent documents were inconsistent, and the principal had no visibility into firm performance or work-in-progress.

40+

Precedents Automated

~78%

Intake Time Reduction

8 weeks

Implementation Time

ActionStepSmarter DrafterHubSpot for Legal

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Insurance Litigation 30-40 staff Victoria, Australia

Complex Multi-System Data Migration & Consolidation

Following a merger, the firm was operating two separate practice management systems with overlapping client and matter records. Data quality had deteriorated over years of inconsistent entry, with thousands of duplicate contacts and incomplete matter records.

Commercial & Corporate 50-80 staff Australia & New Zealand

AI-Powered Knowledge Management for a Commercial Practice

The firm had accumulated decades of legal knowledge across thousands of precedents, opinions, and research memos, but this knowledge was trapped in individual email inboxes and unstructured file shares. Junior lawyers spent excessive time recreating work that already existed somewhere in the firm.

500K+ docs

Knowledge Base Indexed

iManageHarvey AILegora

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University Law Clinic 5 staff + 30 students Queensland, Australia

Cloud Practice Management for a University Law Clinic

The university's law clinic needed a practice management system that could handle the unique requirements of a teaching environment including rotating student cohorts, supervisor oversight, and strict matter access controls. The existing paper-based system could not scale.

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