Following a merger, the firm was operating two separate practice management systems with overlapping client and matter records. Data quality had deteriorated over years of inconsistent entry, with thousands of duplicate contacts and incomplete matter records.
NewLaw performed a comprehensive data audit across both systems, identifying over 8,000 duplicate contacts and 3,200 matters requiring cleanup. Our data migration team built custom extraction scripts, performed deduplication using fuzzy matching algorithms, and standardised all data fields before loading into the target system. The migration was executed over a weekend to minimise business disruption.
The firm successfully consolidated onto a single platform with a clean, deduplicated database. The data cleanup eliminated confusion from duplicate records and improved reporting accuracy. Staff no longer needed to check two systems, saving significant time on every matter.
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